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FAQS

Q: How do you make an account?

A: CLICK HERE to make an account. Or, click the "Log In" button on the top bar, and then click "Create an Account" on the page. 

 

Q: Do I have to make an account to purchase?

A: No, it is not required, however having an account allows you to look at your order history, track order status, and save shipping information. We also sometimes release discounts to customers that only work with an account. 

 

Q: What's that "Newsletter" option at the bottom of the page?

A: By entering your email, it allows you to subscribe to our newsletter! 

 

Q: Can I send specific instructions to you relating to my order?

A: Yes! Before you are going to checkout, go to your Shopping Cart and click the "Add a note to your order" in the bottom left corner. 

 

Q: How fast does a typical shipment arrive?

A: The items will arrive in 8 to 14 business days, depending on your location.

 

Q: How long will it take to get a response from your email?

A: We will do our best to respond within 1 to 2 business days.

 

 

 

Contact Us

If you have any questions or feedback, please feel free to email us at info@alinatrick.com. We always value our customers.